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FAQs

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Q. Where is your printing facility?

Our manufacturing plant is located in Brownwood, Texas. We welcome all our customers to come visit our plant. If you’d like a tour, please call our customer service team at 800.346.0515.

Q. What is your return policy?

We’ll refund or reprint any order that you’re not satisfied with.

Q. How long have you been in business?

We’ve been printing since 1949.

Q. What is your lead time?

Our standard product lead time is 2-4 business days depending on the product. Most products are shipped within 2 business days.

Q. I’d like to view your pricing. Where is it?

Fill out our Request Pricing form and we’ll call you to give you our pricing and answer any questions you may have. We keep our wholesale pricing confidential to protect our customers who are reselling our printing.

Q. I have an order now! What should I do?

Call our customer service team at 800.346.0515. We’ll help you get started as a new Wes-Tex customer.