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FAQs

Print Resellers

Q. If I place multiple orders today, will they be shipped together?

To save on shipping costs, we will attempt to ship together any orders that reach our shipping department on the same day. If you have a question about multiple orders being shipped together, please call us.

Q. Do I have to pay for shipping?

Yes, we do not build shipping costs into our pricing.

Q. Do you blind ship?

Yes, we can drop-ship your order directly to your customer for an additional fee. The shipping label and packaging will only display your company name and information.

Q. What are my options for placing an order?

You can upload new orders or place reorders with your online account. You can also email, fax, mail or place phone reorders. If you have large corporate accounts, we suggest utilizing our PrintKeeper tool to manage their business card and stationery ordering. For a PrintKeeper demo, call us at 800.346.0515.

Q. Do you offer retail pricing I can show my customers?

Yes, our product catalog includes retail pricing sheets. You can also download and print retail pricing in your online account once you’ve signed up as a reseller.

Q. What’s PrintKeeper? How would I use it for my business?

PrintKeeper is an online order management tool for your corporate accounts. We’ll help you get your corporate accounts set up in PrintKeeper and you’ll still maintain control of your accounts. If you’d like a demo of the site, call us at 800.346.0515.

Q. What are my payment options?

Our standard payment terms are Net 30 with an approved credit application. We accept payments with a major credit card. We also offer flexible payment terms. If you’d like more information on your payment options, please call us at 800.346.0515.

Q. Do you offer product catalogs or sales kits?

Yes, we provide you with a catalog for $25 (a $50 value). Our most successful resellers use our catalog to show samples to their customers.

Q. How do I become a Wes-Tex reseller?

Register for an account today. After you submit the online form, a customer service representative will call you within one business day to get your account started and to tell you about our reseller program.  If you have an order now, please call us at 800.346.0515.